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0:28
YouTube
Divya Bafna
One Angry Customer Can Ruin Your Career | CSAT Explained
One unhappy customer may never argue loudly… but their feedback score can quietly affect your appraisal, incentives, promotions, and reputation at work. That’s why companies closely track CSAT (Customer Satisfaction Score). In this YouTube Short, learn: • What CSAT means • Why customer feedback matters • How CSAT impacts employee ...
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