Jul 10, 2023 · When deciding on KPIs, those metrics need to be something you can directly report on and use as a continuous improvement tool. They work best when combined with SMART methods to …

Good KPIs for software development include business-aligned objectives like website uptime, P99 load times, crash-free app sessions, and other performance indicators of the final product across the …

Nov 25, 2023 · Friend link for tutorial: https://medium.com/microsoft-power-bi/unlock-the-power-of-data-crafting-advanced-kpi-cards-in-power-bi-9d464ea01a37?sk=9624a48ad4a4b69089d2e2c8f9de7e63

Oct 27, 2023 · Are KPIs just metrics that matter? My question is around KPIs and metrics. Are they essentially the same and KPIs are just the chosen metrics to watch? Or do metrics provide …

Some examples would be waited scores for things like time on break, time on phones, time on site, time on tickets, avg responses before resolution, customer satisfaction, etc.

Jan 10, 2023 · The most obvious KPIs would be time and money. But running R&D projects an ever evolving time plan and budget seems to be the way of life and given sufficient explanations always …

Oct 25, 2023 · So in sum, to develop KPIs out of thin air, you may need to play around with metrics and trend them out. Find some pattern that can help you forecast the next two months results.

Sep 4, 2023 · Look at what KPIs other teams use that leadership wants to review regularly and find out how you contribute to preventing and mitigating risks directly associated with those KPIs.

Jan 9, 2023 · For example, let's pretend two similar marketing teams each are employing a blog as a tactic -- but for Team A, they set a goal of "brand awareness with target audience" with a KPI of …

Jul 17, 2023 · So I’m trying to pull together some industry standards when it comes to KPI’s. Not to show up my boss but to be prepared with what CSMs are typically measured against and present a more …