Interaction Desktop is our Windows-based interaction manager offering call control functionality, chat features, and status management. It includes directories with contact and status information.

Apr 17, 2025 · This is a full install of the InterAction Desktop Applications and can be installed regardless of whether or not another version of InterAction Desktop Applications is already installed.

Agent Interaction Desktop is a customizable pre-built softphone that provides all the standard interaction desktop features for contact center agents to retrieve customer data quickly.

Interaction Desktop is an interaction management application for call control at CSU. Interaction Desktop offers more functionality then a standard telephone. In addition to making and receiving phone calls, …

Welcome to CIC client, a powerful interaction management application for desktop or laptop PCs. The CIC client offers more functionality than your telephone. Use it to manage your electronic …

This is a full install of the InterAction Desktop Applications and can be installed regardless of whether or not another version of InterAction Desktop Applications is already installed.

Log on to the CIC client before using the Microsoft Outlook Interaction Desktop Add-In. If you are not logged on, a Sign In button appears in the Interaction Desktop group.

This is a full install of the InterAction Desktop Applications and can be installed regardless of whether or not another version of InterAction Desktop Applications is already installed.

Your favorite Interaction Client .NET Edition views, like Company Directory, also appear in Interaction Desktop. Use the File menu or the New button on the Standard toolbar to create new workspaces or …

If you are installing a version of the InterAction Desktop Applications prior to version 6.21.25, and using a software deployment tool (i.e. SCCM), then you may need to use a different .MSI file.