Types of scams. The most well-known scams that you may come across include: Dating and romance: The scammer creates a fake profile to lure you into a relationship, then asks you for money or to invest in something.; Investment scams: The scammer gets money from you for a fake investment opportunity.; Buying or selling: The scammer creates fake online stores or classified ads to sell you a ...

The ACCC is Australia's competition regulator and national consumer law champion. We promote competition and fair trading and regulate national infrastructure to make markets work for everyone.

How warranties and consumer rights are connected Consumer guarantees are automatic and can't be negotiated away. Consumers have basic rights, known as consumer guarantees, when buying products and services.These rights are under the Australian Consumer Law.

Small claims courts and tribunals. Each state has a small claims court or tribunal that hears cases about consumer issues. You may be entitled to take your complaint to your local state and territory small claims tribunal.

Childcare inquiry 2023; Digital platform services inquiry 2020-25; Electricity market monitoring inquiry 2018-25; Gas inquiry 2017-30; Regional mobile infrastructure inquiry 2022-23

NDIS participants. If you have concerns about overcharging, visit NDIS Commission fair pricing for more information about reporting the issue.. We encourage you to report the conduct to the ACCC when you think a consumer right hasn't been met. This includes where you’ve: been misled or deceived by a provider or business; not received goods or services you paid for

Under consumer law, businesses must meet a set of basic consumer rights known as consumer guarantees when they sell products or services. A business can be a consumer too, and these rights apply to businesses in certain situations.

The ACCC promotes competition and fair trade in markets to benefit consumers, businesses, and the community. We also regulate national infrastructure services.

Childcare inquiry 2023; Digital platform services inquiry 2020-25; Electricity market monitoring inquiry 2018-25; Gas inquiry 2017-30; Regional mobile infrastructure inquiry 2022-23

Help us spot issues affecting Australians by making a report. Use this form to report a business that may be doing the wrong thing under the Competition and Consumer Act 2010.