Truelio's new TruelioCX division is dedicated to delivering tailored brand experience and marketing solutions to customer experience and contact center providers.

CCaaS solutions have been available in various forms for more than 20 years, but widespread adoption began in 2010 and has gained momentum every year. The CCaaS adoption rate was 27 percent as of the ...

SurveyMonkey has added WhatsApp to its social media collector options. SurveyMonkey users can now share surveys or forms with their WhatsApp groups and contacts via their mobile devices with a single ...

As a large language model-agnostic vendor, Jasper runs 39 LLMs across its customer base, all curated to specific AI use cases and layers marketing knowledge and each company's specific brand ...