Former Continental Airlines CEO Frank Lorenzo (MBA 1963) recounts the radical ideas and relentless negotiations that ...

“We map out a taxpayer’s journey with a particular tax issue and diagnose the root causes of pain points along that journey.

Deans of several Harvard schools, who serve on the i-lab advisory board, give a brief introduction to the i-lab. Video prepared for November 2011 opening event.

These recent weeks have been a time of unprecedented change for all of us as we have adapted our businesses and our lives to deal with the coronavirus outbreak. For business leaders, managing risk in ...