Experts share how retailers are integrating point-of-sale systems, customer relationship management tools and consumer data ...

Experts share how retailers are integrating point-of-sale systems, customer relationship management tools and consumer data ...

Dreaming of starting an online business? You’re not alone. Many folks have that itch to create something of their own, ...

After hours on hold, I was told everything was sorted and I’d receive a follow-up email within 24 hours. Days passed and ...

The AI-first contact center revolutionizes customer service by embedding AI and shifting from reactive to proactive service ...

TTEC Holdings is in a transition period with investments in AI and reorganization, which could drive future FCF growth. Learn ...

If the current business environment can be summed up in two nice words, those would be ‘constantly changing’. Organizations ...

HR roles with regional responsibility, matrix organisation expertise, and C-suite-level exposure could get the highest pay.

AI is driving advancements in packaging efficiency with applications in areas like predictive demand forecasting, smart ...

As a business owner, it is your job to ensure that the correct sales system is in place for your team to follow.

The wealth management sector is undergoing a “complete transformation” with customer-centric innovation being a major focus ...

Srikanth Subramaniantalks about his target customer base which is the Rs 1 – 50 crore income bulge and how the company wants ...