DENVER, Aug. 21, 2025 /CNW/ -- Startek ® was named the winner of a Silver Stevie® Award in the Customer Service Solution category in The 22nd Annual International Business Awards ® last week.

Customer experience company Fusion CX opens a new 54,000 sq ft delivery centre in Siliguri, West Bengal. This facility will focus on omnichannel solutions, enhancing both customer and seller ...

From IBM's AI for Everyone on edX to Google Cloud's Introduction to Generative AI, and practical modules from Microsoft, HP ...

Without a doubt, the CX opportunity is here now. AI is ready and customers are ready for AI, says Bruce von Maltitz of 1Stream.

Brands and agencies are shifting from reactive to proactive strategies, leveraging AI to anticipate customer needs while navigating ethical and technical challenges.

WriteNinja.AI, a pioneering technology firm in the artificial intelligence content space, today announced the landmark launch of its revolutionary new WriteNinja AI Humanizer tool. This cutting-edge ...

First-of-its-kind platform lets any brand launch fully branded mobile services - with AI orchestrating network setup, service operations, and custome ...

AI learns from us. And we’re biased. Because AI is trained on largely human-generated content, it picks up on our biases and bakes them in. That’s why most conversations about AI bias focus on bad ...

Under the terms of the multiyear deal, 32 teams will start using Microsoft Copilot and Azure AI to help collect and analyze ...

Today, AKOOL not only leads the Inc. 5000 but also tops G2’s AI video software rankings and enterprise adoption ...

New Leadership and Promotions Strengthen The Daniel Group’s CX Expertise and Growth Strategy CHARLOTTE, NC / ACCESS Newswire ...