News

ServiceNow debuts ServiceNow CRM, new AI tools
ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...
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ServiceNow puts Salesforce in the crosshairs with expanded CRM tools
The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...
Rio Tinto unifies HR and IT services into ServiceNow
Rio Tinto has overhauled its human resources and IT service delivery by launching a unified Employee Centre built on ...
CIO7d
ServiceNow unveils AI workflow automation partner ecosystem, autonomous IT capabilities
ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced ...
SiliconANGLE8d
ServiceNow debuts customer relationship management platform, new AI tools
ServiceNow Inc. today introduced a new customer relationship management platform and two ... they either complete it automatically or route the request to a human. “Far beyond rebranded chatbots ...
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ServiceNow Partners with NICE and AWS
ServiceNow at its annual customer and partner event, Knowledge 2025 in Las Vegas, introduced partnerships with NICE and Amazon Web Services.
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ServiceNow Introduces Core Business Suite With AI-powered Solutions to Quickly Transform Key Business Functions and Scale With Growing Companies
Knowledge 2025 - Today, at ServiceNow's annual customer and partner event, Knowledge 2025, ServiceNow (NYSE: NOW), the AI ...