Salesforce, NiCE, and Genesys are all racking up billion-dollar government wins — but increasingly for two different jobs.
Under a new multi-year agreement, NiCE will resell RingCentral's unified communications as a service (UCaaS) solution, RingEX.
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced an expanded strategic collaboration agreement with Amazon Web Services (AWS) to accelerate innovation in agentic ...
Konnect Insights launched Konnect Research Cloud (KRC), an AI-powered intelligence layer that sits above an enterprise’s ...
Thermo Fisher Scientific has launched the Thermo Scientific™GENESYS™ G5 series of Visible and UV-Visible spectrophotometers, ...
Cloud PCI enables invisible compliance without disrupting the customer experience IP Integration (IPI), the ...
Personnel moves of note at Sophos, Commvault, Veeam Software, Clue Software, Genesys, Jitterbit, IRIS, WatchGuard and ...
AI models can be ‘like schizophrenic geniuses,’ says CEO who raised $100 million in round led by Khosla Ventures.
Gain AI Knowledge Suite for Healthcare gives health plans and hospital systems the trusted knowledge foundation for reliable AI ...
Nectar Services Corp. today announced the availability of the latest release of the Nectar DXP observability platform, designed to help enterprises proactively manage contact center performance, ...
Byron V. Garrett heads Genesys Works, which has helped thousands of high-school students land their first jobs.
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