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Anger is a flow of emotion like water through a hose − at work, it helps to know when to turn it up or down and how to direct it
do you ignore the signal or offer to work with the person so a similar situation doesn’t happen in the future? Both are ways ...
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Review: Toxic Emotions at Work
TOXIC EMOTIONS AT WORK How Compassionate Managers Handle Pain and Conflict Peter J. Frost 256 pages (Harvard Business School Press, 2002) Peter J. Frost, a professor at the University of British ...