A backend flaw in web admin dashboards used by one of India's largest pharmacy chains, exposed thousands of online pharmacy ...

Merging massive client databases is tough. In finance, it usually means headaches, involving lost data, slow transactions, and plenty of ...

Quick Summary Struggling to unify customer data and deliver more personalised experiences? Discover the 10 best customer data platforms (CDPs) for enterprises in 2026 that help collect, integrate, and ...

Utrecht-based Eurail BV has acknowledged that customer information has been involved in a cybersecurity incident. According to an official statement, an unauthorized person gained access to the ...

Oracle Corp. today announced the general availability of Oracle AI Database 26ai and Oracle Autonomous AI Lakehouse, both aimed at supporting artificial intelligence training and inference across ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

New AI-powered anomaly detection and in-memory processing capabilities in the Oracle Utilities Customer Platform are helping deliver fast, accurate meter data management (MDM) and streamlining utility ...

Most businesses generate a lot of data. But that data isn’t valuable for decision making if it’s not structured and analyzed. And analytics aren’t as effective if they are slow and expensive to ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a vital source of information for banks and financial services firms, and must ...

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...