Financial services company Virgin Money was forced to apologize after its AI-powered chatbot threatened to cut off bank ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult.

Virgin Money’s AI-powered chatbot has reprimanded a customer who used the word “virgin”, underlining the pitfalls of rolling out external artificial intelligence tools.

As artificial intelligence (AI) continues to shape industries worldwide, its role in banking has quietly evolved behind the ...

Powered by a specialised LLM & RAG technology, KAI draws insights from LTF documents, ensuring users receive precise, ...

The indictment describes an enterprise constantly teetering on the edge of failure as the Beckmans allegedly solicited and ...

If anything, potentially less demand for Nvidia’s AI training chips could actually benefit the EV manufacturer.

AI finance apps are reaching Gen Z and millennial users with personalized chatbots that offer money advice—and upsell them ...

Today, as the Federal Reserve emerges from its latest policy meeting with a well-anticipated stay-put stance, there’s plenty ...

DAR ES SALAAM: TANZANIA has secured third place in macroeconomic environment and transparency, according to the Absa Africa ...

Some large, medium and small commercial banks maintained impressive profitability trends during last year, driven by ...

The Bank of Thailand is tightening rules for financial transactions to control mule accounts and plans to extend stricter measures to include digital assets and e-wallets in the next phase.The central ...