Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...

North & West Gloucestershire Citizens Advice (N&WGCA) are looking for an enthusiastic individual to join our Projects team and make a real difference to their community. This is an opportunity for you ...

There are over 16 million disabled people in the UK. Many of them rely on disability aids such as mobility scooters, stairlifts and hearing aids to navigate their daily lives. When these products work ...

Use this letter template to complain to a trader about faulty goods. It should help the trader understand your point of view and their legal obligation to sort out the problem. You can send the letter ...

Use this letter template to cancel a service that you agreed or paid for online, over the phone or by mail order. You can do this during the 14 day ‘cooling off’ period. It should help the trader ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

I now find the holiday has changed: The white water rafting has been replaced by abseiling and the rock climbing has been switched to pony-trekking. This constitutes a ’significant change' for the ...

Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you. You must tell them it's essential to stick to this deadline. This is called 'making time of the ...

referral to a drop-in is not a suitable option. You can drop in to our office to speak to someone. If you would like to pre-book an appointment, contact us to see if this is an option. Oxfordshire ...

The above times are for the office's general telephone line. We do not provide advice via this telephone number. *Please note, we do not provide advice or book appointments via our email ...