(IN BRIEF) Sandvik has announced a SEK 450 million order from JCHX Mining Management Co., Ltd. for underground mining equipment and digital solutions destined for the Khoemacau Copper Mine in Botswana ...

The Mylow Companion app is helping get new hires up to speed while enhancing the knowledge of experienced workers across departments, executives said.

DENVER, Aug. 21, 2025 /CNW/ -- Startek ® was named the winner of a Silver Stevie® Award in the Customer Service Solution category in The 22nd Annual International Business Awards ® last week.

Customer experience company Fusion CX opens a new 54,000 sq ft delivery centre in Siliguri, West Bengal. This facility will focus on omnichannel solutions, enhancing both customer and seller ...

Across industries, callers typically abandon the support journey at about 2 minutes and 36 seconds. After that, your brand promise is nothing more than a broken dial tone. It’s not about channels, ...

With early bird tickets priced at AED 210 for a limited time, don’t miss your chance to stand at the precipice of the Middle East’s media and marketing future.

From IBM's AI for Everyone on edX to Google Cloud's Introduction to Generative AI, and practical modules from Microsoft, HP ...

Without a doubt, the CX opportunity is here now. AI is ready and customers are ready for AI, says Bruce von Maltitz of 1Stream.

Brands and agencies are shifting from reactive to proactive strategies, leveraging AI to anticipate customer needs while navigating ethical and technical challenges.

Lex Wire Journal, the leading authority platform for attorney visibility in the digital age, today featured attorney Jeff ...

WriteNinja.AI, a pioneering technology firm in the artificial intelligence content space, today announced the landmark launch of its revolutionary new WriteNinja AI Humanizer tool. This cutting-edge ...

Powered by OpenAI’s Reinforcement Fine-Tuning technology, this first-in-class AI copilot delivers real-time, patient-specific, evidence-based insights, directly within the EHR, underpinned by trusted ...