CallFinder, a purpose-built automated quality assurance (QA) and coaching platform for contact centers, today announced a collaboration with BenchmarkPortal that will make BenchmarkPortal’s Call ...

Udemy’s fair value estimate now sits at US$8.51 per share, effectively unchanged, with only a very small tweak to the ...

A witty personal essay on brainrot detox, self-help apps, philosophy, procrastination, and finding sanity in a doomscrolling ...

Anton Visser, COO of SA Business School, examines the forces reshaping learning and development in South Africa, and the effect they will have on skills development strategies and talent pipelines in ...

Once you have the overarching curriculum, use the ChatGPT agent mode to source the most appropriate learning resources. The cool thing about your curriculum is that there are no rules. Learn in ...

Higher education is standing on shifting ground. Around the world, universities and colleges are being reshaped by forces ...

Lighter days are coming, and with the latest edition of our digital wrap, you can stay informed, inspired and ready for action. In this issue, Conny Brandt shows how to deter, detect, and delay, ...

Research shows that delaying important tasks is often driven by how the brain processes stress and threat—not by poor time ...

Scientists question whether alarming reports of plastic particles in human organs are accurate or the result of laboratory ...

Instead, physical AI needs to orchestrate a blend of on-device processing for speed and cloud computation for long-term ...

According to researchers, McPherson’s experience is a microcosm of the perils of ed tech. Fifty years after Apple began ...

Microplastics are everywhere, but new research points to a need to standardize measurements of microparticles.