In addition, T-Mobile is offering up to 30% off Samsung TVs, home audio, appliances, etc., which is a deal that can be ...

Mobile apps that offer more accessible customer support options, such as in-app chat support or the ability to contact support directly from the app, can greatly improve retention and overall ...

Now, in a recent interview, T-Mobile CEO Mike Sievert shared the company’s plans to capitalize on artificial intelligence (AI) for customer retention.

If you’re not a T-Mobile customer but want to get these Magenta Status perks, shop eligible plans here.

What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention.

Switch to T-Mobile and take advantage of the new Family Freedom deal today. Get four iPhones free and up to $3,200 off your old phones.

Here's everything you need to know about T-Mobile Magenta Status, including the programs perks, deals, and discounts for T-Moblie customers.

T-Mobile credited its customer-first mindset for the strength of its quarterly and annual results in a Q4 2024 earnings release last week. Total service revenues rose 6% year over year to $16.9 ...

After 10 years with T-Mobile, I recently jumped ship and signed up for Visible. Here are five important things I learned along the way.

What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention.

What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention.