A scam call reportedly directs the person to to verify their identity, or it says their Supplemental Nutrition Assistance ...

He selects yes to enroll a customer in OnStar, then yes for the customer to receive text messages and then no to an insurance product that G.M. offers and that monitors how you drive your car.

Let GM's OnStar Smart Driver feature be a cautionary tale—this innocuous-seeming in-car app can opaquely shovel data to car insurance companies.

GM says that with the help of Dialogflow, its OnStar virtual assistant is now fielding more than 1 million customer inquiries per month in the U.S. and Canada. The service is available in most ...

General Motors has found a new way to get in on the generative AI buzz. The automaker is now using Google Cloud's conversational chatbot, dubbed Dialogflow, to handle some non-emergency OnStar ...

GM revealed what it has been up to with Google and its generative AI technology, using AI chatbots to do a number of tasks, even talking to customers via its OnStar in-car concierge.

Since 2022, GM has been using a product known as the OnStar Interactive Virtual Assistant (IVA), powered by Google’s (GOOG, GOOGL) Cloud conversation AI tech to provide OnStar customers with custom ...

GM has extended its collaboration with Google Cloud with the deployment of the tech company’s Dialogflow, which will allow OnStar’s virtual assistant to handle more than 1 million customer ...

GM says the OnStar IVA is "now handling more than 1 million customer inquiries a month in the U.S. and Canada", which honestly is far more activity than I expected OnStar to have these days and ...