Artificial intelligence is taking enterprise service management to the next level, making it an even more powerful tool that ...

TechCentral, Obsidian Systems and Atlassian recently hosted a session to unpack the transformative potential of AI in IT ...

Priya Ranjan's approach to IT service management goes beyond efficiency; he views it as a strategic asset that enhances ...

Traditionally, many IT security and IT Service Management (ITSM) practices have focused on reactive measures—identifying and ...

Ensure that all solutions align with ITIL practices and the client’s business goals. 3-5 years of experience in a technical consulting role related to CA Service Management or other ITSM solutions. 3+ ...

Ensure that all solutions align with ITIL practices and the client’s business goals. 3-5 years of experience in a technical consulting role related to CA Service Management or other ITSM solutions. 3+ ...

Medical and health services managers are the planners, directors and coordinators who work behind the scenes to keep hospitals, nursing homes, group practices and other health care facilities ...

The following four practices will help you successfully integrate co-creation into your career and develop the skills needed to stand out: Focus on the evolution of ideas, not just the final product.

San Francisco Superior Court clerks protest outside the Thomas J. Cahill Hall of Justice on Oct. 24, 2024. (Matt Simons/Courthouse News) SAN FRANCISCO (CN)—San Francisco Superior Court clerks launched ...