Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world ...

It is challenging to manage the deluge of digital content in modern businesses. Enterprise content management (ECM) is an ...

2014 was a year of many firsts. Rosetta's Philae lander made the first successful landing on a moving comet, Janet Yellen was ...

Following a strong 2024, three-quarters of retail managers anticipate continued success amid plans for expansion and ...

ServiceNow Inc., a $210 billion market cap software giant, reported its earnings for Q4 2024, surpassing EPS forecasts but witnessing a significant drop in its stock price in after-hours trading. The ...

Dynatrace Inc. reported its third-quarter 2024 earnings, surpassing analysts' expectations with higher-than-forecast earnings per share (EPS) and revenue. The company achieved an EPS of $0.37, ...

State leaders say Louisiana elementary school students are benefiting from a thirty-million dollar program to bolster standardized test scores.