AI software that 'neutralises' Indian accent
A new AI tool by Sanas is transforming Indian call center agents’ accents to sound more "neutral," raising concerns over ...
World's largest call center using AI to 'neutralize' Indian employees' accents
Teleperformance SE, the largest call center operator on the planet, has come up with a way to mask the fact it operates in ...
Real-time AI voice technology alters accents in Indian call centers for better clarity
Teleperformance SE, the world's largest call center operator, is implementing an artificial intelligence system designed to soften the accents of English-speaking Indian workers in real-time. The ...
Teleperformance Uses AI to Neutralize Indian Accents in Call Centers
AI is now having its ‘rubber-meeting-the-road moment,’ and its impact is far-reaching, radically transforming ways of working. In a recent Bloomberg report, Teleperformance, a global leader in digital ...