New research suggests that chatbots have a greater sway on policy issues than video ads, and that spouting the most ...

Microsoft is testing a new chat bot, Tay.ai, that is aimed primarily at 18 to 24 year olds in the U.S. Tay was built by the Microsoft Technology and Research and Bing teams as a way to conduct ...

Forbes contributors publish independent expert analyses and insights. I write about the impacts of computing & technology in manufacturing. This article is more than 5 years old. Chat bots are ...

Research interviews conducted by artificial intelligence can help academics conduct studies on an unprecedented scale and produce more nuanced results, it has been claimed. Two London School of ...

Lewis said you can typically trust an AI-powered shopping assistant on a company's official website, such as Amazon Rufus or ...

The chat bot had been sidelined after making racist comments. — -- Microsoft's millennial chat bot "Tay" made a brief reappearance on Twitter this morning but still didn't make a stellar ...

It seems like barely a day passes without some notable mention of chat bots in the tech industry. Now one of North America’s most used chat apps has jumped on the wagon after Kik, the billion dollar ...

As part of its continuous push to market its AOL Instant Messenger program, America Online is testing a new instant-chat robot that answers questions from AIM users about weather and stocks. In ...

Yes, fall’s most popular and controversial beverage — the iconic Pumpkin Spice Latte — now has its own anthropomorphic personality. Sort of. Starbucks has launched a chat bot on Facebook Messenger ...

Anna Farzaneh has plenty of friends to socialize with when she’s not working as an interior designer in Tehran, Iran. But about once or twice a week, on evenings when something heavier is on her mind ...