Contact centers have the potential to drive growth and strengthen customer loyalty. As customer expectations are continuously ...

The initial rookie deals include wide receiver Kyle Williams, center Jared Wilson, defensive tackle Joshua Farmer, outside ...

Speaking of policies, AI agents let employees know when rules or programs change, so everyone stays up to date and follows ...

A South African woman showcased the payslip of a call centre agent in a video. The clip went viral, leaving many people ...

Microsoft announces support for the open A2A protocol, helping to enable agent-to-agent interoperability across platforms.

Expedia offers 24/7 customer support+1-888-844-1781, which is a strong advantage for travellers needing assistance at ...