The 2026 Mazda CX-70 Plug-in Hybrid represents the brand’s push further upmarket, combining bold styling with an electrified ...

Loyalty isn’t built in dashboards or rewards programs. It’s formed in brief, human moments that make customers feel seen.

We review the 2025 Mazda CX-60 Plug-in Hybrid to see if it really hits the sweet spot between performance, comfort, ...

AI is reshaping customer service, but budget constraints and organisational silos are slowing adoption, says Telviva.

As the industry converges for MWC Barcelona 2026, iQmetrix prepares to host the first-ever Telecom Retail Summit, transforming the conversation from network intelligence to the intelligent storefront.

Toku Ltd. ('Toku' or the 'Company'), a Singapore-incorporated customer experience (CX) technology company, today commenced ...

Collaboration Expansion Accelerates Digital Modernization Support for Government Agencies.Colorado Springs, Colorado--(Newsfile Corp. - January 22, 2026) - TeKnowledge, a global expert technology ...

China’s push to upgrade its vocational colleges crossed a threshold in early 2026, with the number of institutions offering bachelor’s degrees topping 100 as regulators elevated 15 more schools since ...

For many organizations, collecting payments is one of the most time-consuming and frustrating parts of customer service. Agents spend hours chasing overdue balances, customers get stuck in queues, and ...

Ada, the trusted AI-native customer experience company and creator of the AI Customer Experience (ACX) operating model, today released new survey data highlighting how retail returns during the ...

The 2026 awards expand to include 20 automotive categories amid an evolving electrified market. WASHINGTON, Jan. 22, 2026 /PRNewswire/ -- U.S. News & World Report, the global authority in rankings and ...

Beyond the bot: How AI is helping business delight customers, improve compliance, mitigate riskBy Kelvin Brown, Customer Operations Executive at TelvivaIssued by TelvivaJohannesburg, 22 Jan 2026 ...