Sales CRM and marketing automation tools aren’t just systems; they play a key role in how companies generate revenue and ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's hyper-competitive, highly saturated sales marketplace, customer relationship ...

Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support ...

Microsoft is taking the wraps off a new sales app on June 16 that it's branding as "Viva Sales." (More on the odd branding part of this later.) Viva Sales is a CRM "companion" app that is meant to ...

Salesforce.com is well known as the pioneer of software as a service (SaaS) - the provision of hosted applications across the internet. Salesforce launched its SaaS CRM (Customer Relationship ...