This Service Level Agreement outlines computer support provided to students at William & Mary by Information Technology's Technology Support Center (TSC). It is the responsibility of the student to ...

The Technology Support Center will provide service during regular William & Mary hours of operation: Monday through Friday, 8:00 AM to 5:00 PM. This agreement does not provide for troubleshooting ...

Equipment distributors and similar companies in the business of selling or leasing equipment, machinery and hardware that require upkeep often augment their sales and financing activities with service ...

Can anyone provide me an example of such an agreement or contract? Something a customer would have to sign before having work done by a consultant to upgrade their server, bringing their computer in ...

Textbooks and HVAC lab equipment are now behind you; the academic world of vocational technology has but whetted your appetite. It's time to bring on the beastly mechanical contraptions that you have ...

ComputerServiceTips.com – Are you spending most of your time and energy chasing down one-shot deal computer service customers? Do you feel like you are always keeping your fingers crossed, wondering ...

The inclusion of transition-out obligations within service agreements should not be overlooked in the contract drafting process because they help to provide a game plan if the service ...