Microsoft originally announced the Skype Bot Platform in March at the company's Build developer conference. As of July 8, Microsoft officials said 30,000 developers are building building bots for its ...

Twitter, the platform formally known as X, has a bot problem. If you want to see just how bad it is, I’ll teach you the magic words that summon the machines. For the past year, Don Marti has been ...

Two years ago at its Build developer conference, Microsoft made a big push for its bot development tools and the idea of "conversation as a service." Since then, things have gone a bit quiet. But it ...

Twitter launched a handful of features in recent months meant to cement its new role as a customer service platform. Now it's putting some of those features to use: the social network has begun ...