Videoconferencing giant Zoom has launched a new AI-powered conversational chatbot. Dubbed Zoom Virtual Agent, the new intelligent chatbot solution is touted to “transform the way businesses assist ...

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...

(TNS) — What’s next for Zoom? Try the possibility of virtual interaction. Pivoting into a more relevant role now that people are willingly and unwillingly heading back to work, Zoom Video ...

The phrase “Let’s hop on a Zoom call” has become part of everyday language, shorthand for virtual meetings that defined an era, from remote classrooms to boardrooms. Zoom rose to household-name status ...

A customer’s loyalty to a brand is often set by a series of interactions—on- or offline—that tie customers to the company. Yet consumers can be fickle. Customers are increasingly discerning and expect ...

The de facto virtual meeting service Zoom is expanding its horizons for 2023. As part of its Zoomtopia (really, that’s the name) conference, the company announced a number of new ways to remotely work ...

Zoom Virtual Agent expands to Zoom Phone, enabling a new concierge use case that delivers personalized support with agentic concierge capabilities to automate routine calls and streamline frontline ...

Zoom launched its revamped Chromebook app last year with some big upgrades, but it was still a limited experience compared to other platforms. As a part of its latest updates, the Zoom PWA for ...

While the work from home push and a lack of in-person socializing created a culture obsessed with other people’s rooms, 2022 found Zoom users further embracing virtual backgrounds. While Zoom has had ...

Virtual presentations is of the work activities that builds your personal brand. Many professionals have not learned how to ...