Zoom Technologies Inc (NASDAQ:ZOOM) reported first quarter results that topped Wall Street expectations, driven by stronger enterprise demand and rapid adoption of its AI features, sending shares up ...

Popular video conferencing app Zoom is adding a new business offering: Zoom Contact Center for customer service. It’ll have more than 100 features at launch and will cater to the agents, supervisors, ...

Web-conferencing app Zoom has recently announced that it’s making multiple sizeable investments into various apps and developers. All of these investments have gone to developers that make apps for ...

Zoom unveils a number of upgrades to the video chat platform to help co-workers connect, whether they're in the office or working remotely. Managing Editor Alison DeNisco Rayome joined CNET in 2019, ...

Finally, a company is using generative AI to help us, not replace us. Zoom announced the fall release of Zoom AI Companion, a new generative artificial intelligence tool that promises to deliver ...

Meetings might soon become a thing of the past. The CEO of Zoom is hoping to create “digital-twin technology” so workers can have an artificial intelligence version of themselves attend meetings and ...

Zoom, the virtual communications platform that millions use for remote work, is facing backlash over an updated policy allowing it to train their AI products on customer data pulled from meetings. But ...

To stay competitive in the crowded market for videoconferencing, Zoom is updating and rebranding several of its AI-powered features, including the generative AI assistant formerly known as Zoom IQ.