The Supreme Court will rule this year on the constitutionality of a pair of bills from Florida and Texas that would drastically reduce social media platforms’ discretion in removing user content. The ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Periodically, the worlds of advertising and partisan politics collide. An impassioned and often politicized debate has taken center stage around the value of walled garden content moderation. There ...

Social media platforms have historically run their content moderation much like a parent running a house full of teenagers: If you live under my roof, you follow my rules. But as social media has ...

There is little to Mark Zuckerberg beyond the desire to make money. Values have been grafted onto him over the decades, and he has espoused various opinions to appease whomever holds power at a ...

Content moderation has been one of the thorniest issues on the internet for decades. It's a difficult subject matter for anyone to tackle, considering the subjectivity that goes hand-in-hand with ...

LinkedIn rolled out a new content moderation framework that’s a breakthrough in optimizing moderation queues, reducing the time to catch policy violations by 60%. This technology may be the future of ...

Since Meta announced an end to third-party fact-checking, claiming it was freeing itself from “societal and political pressure to moderate content”, social media users have questioned the value of ...

The social platform is open-sourcing its content moderation tool and allowing users to build moderation services of their own. The social platform is open-sourcing its content moderation tool and ...

Anonymity and amplification have transformed hateful whispers into viral shouts. Social media platforms claim that their algorithms can filter out harmful speech, yet studies reveal that their ...

You have to look hard to find a trailer for the recent release of Smoke Sauna Sisterhood, Estonia’s entry for this year’s Best International Feature Film category, on Facebook and Instagram — and ...