Maybe it's a blowout argument with your partner, that unspoken tension with a friend, or even a work meeting that got unexpectedly heated. Whatever the scenario, conflict is an inherent part of being ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Workplace mediators will tell you that the people who ...

Many people enter conflict with one goal in mind. It is to stop the discomfort as quickly as possible. They want the tension to end, the argument to be over, and the other person to finally understand ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. In times of uncertainty and change, building a culture of ...

The fully online graduate certificate can be completed in one year and focuses on workplace conflict resolution, negotiation ...