More than 1,000 new features added to Webex over the past 12 months – dramatically improving the Hybrid Work experience. Latest features help customers empower equal participation, from everywhere New ...

New AI-powered innovations in Webex Contact Center are focused on promoting agent efficiency and well-being, resulting in reduced turnover, exceptional customer experiences and real business outcomes.

Video conferencing platform Webex by Cisco is introducing machine learning and generative AI functions meant to improve collaboration at a distance and CRM through enhanced video experiences and ...

Cisco has announced that the former Spark platform will be known as Webex Teams, and it comes along with the launch of a new Webex Meetings application, as well as a new Webex Assistant and a Webex ...

Cisco to debut new Webex AI agent rollouts, along with an AI Concierge. And with AI Agent 360, enterprises have a framework ...

TEL AVIV, Israel & STAMFORD, Conn.--(BUSINESS WIRE)--Voiceitt, a leading speech recognition technology for non-standard speech, announced today that people with speech impairments will be able to ...

Webex by Cisco wanted to lead the conversation on the future of hybrid work among C-suite executives and tech influencers. They partnered with Forbes to instill a Cisco-driven thought leadership ...

Cisco warned customers today of a vulnerability in Webex for BroadWorks that could let unauthenticated attackers access credentials remotely. Webex for BroadWorks integrates Cisco Webex's video ...

Brings Thrive Global into the agent flow of work in Webex Contact Center, reducing agent attrition & enabling greater productivity with Thrive Reset New AI-powered innovations in Webex Contact Center ...