This column will introduce a lead-time metric that has seen 20 years of successful application in industry and fits-to-a-T what is needed for Next Generation Lean. This inclusion of suppliers and ...

The holistic nature of office space now trumps occupancy, according to CBRE, which is emphasizing effectiveness over efficiency in its latest report. Utilization remains the most crucial metric but ...

Forbes contributors publish independent expert analyses and insights. Boston-based writer, speaker, and advisor on innovation and change. Measuring innovation is one of the most vexed problems that a ...

This post was written by Rob Zuber, CTO of CircleCI I’ve been leading software teams for more than 20 years and one thing I’ve learned about metrics is that leaders tend to put too much emphasis on ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Conversational AI is becoming an invaluable tool for brands of all types. Which metrics will help you best determine the success of your AI efforts? Implementing and monitoring metrics is critical to ...

You might’ve thought we’ve covered everything there is to know about internal linking. But few dare to dig into the tricky details of tracking the success of an internal linking hierarchy. That’s ...

Attention metrics are – ahem – receiving a lot of attention these days. It’s all part of an industry-wide push for measurement tools that go beyond recording a person viewing an ad, and instead focus ...

In my experience, cultivating customer loyalty through loyalty programs and other means has never been more critical. Never before have customers had such easy access to other purchasing options if ...