Efforts toward achieving workplace inclusivity has been under attack as DEI continues to undergo corporate divestment. But one innovative Black-woman led company is making strides in helping employers ...
The executive team at ElectriCom has worked on enhancing the company’s operator training program, making changes that bolstered one-on-one coaching, shortened learning curves, kept productivity high, ...
Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results