Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.

A big concert means a big ticket price these days. Last year, the average cost for a concert was $135.92, according to Pollstar. In 2019 it was $91.86. And in 1996 the average ticket price would set ...

The ticketing industry has made waves in recent years, plagued by reports of fan frustrations and poor consumer protections. Now, one of the industry's biggest players finds itself in governmental ...

As the FTC cracks down on ticket resellers for alleged violations of the BOTS Act, one targeted reseller files suit. NITO responds. The Federal Trade Commission (FTC) is threatening legal action ...

LOUISVILLE, Ky. — When Taylor Swift announced her nationwide stadium concert tour “Eras” on Nov. 1, there were tickets already posted for sale on StubHub. And those tickets were already going for at ...

Venues around the world are grappling with a growing problem that's making it increasingly difficult for fans to purchase ...

(CBS DETROIT) - A Michigan House committee approved a bipartisan plan to crack down on automated ticket bots, like the ones that snagged all the tickets for Taylor Swift's Eras Tour and drove up ...

Securing concert tickets has its challenges but Chappell Roan is ensuring her fans are not left behind because of resellers and bots. The pop star, who is currently touring across the U.S. and Europe, ...

In the clip, Mordecai Nuccio (@mordecainuccio), a photographer and videographer based in Queens, explains that they got into their Ticketmaster account early and had their payments set up and ready to ...

Live Nation Entertainment Chief Financial Officer Joe Berchtold told a Senate committee on Tuesday that Ticketmaster learned "valuable lessons" from its meltdown during the Taylor Swift concert ticket ...

Corrections & Clarifications: A previous version of this article misspelled Rep. Analise Ortiz's first name. A bipartisan group of lawmakers wants to make it easier for Arizonans to buy tickets to ...

Editor's note: This story has been updated to correct information on the percentage of the total ticket cost Ticketmaster receives. A big concert means a big ticket price these days. Last year, the ...