No omnichannel technology can replace the effect of ... is changing the way in-store sales associates engage with mobile savvy-customers. Capstone What exactly is mACP? It is a sophisticated ...

Invest in tech that engages consumers in ways they haven’t yet imagined – and do it where it matters most to them, argues AlixPartners’ Brian Kalms Young consumers – who are still keen to spend – know ...

“[First] subscription box shoppers are more educated, wealthy and tech-savvy which means that they ... on email to communicate with their customers whether that’s to provide shipping ...