The Social Security Administration has come under fire for AI phone glitches, long call times and website outages The Social Security Administration has agreed to an independent audit of its ...
The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability claims as part of its "efforts to improve customer service while handling ...
Despite the Social Security Administration ditching its plan to reduce its phone service, Long Island residents who use those benefits say they are still concerned about customer service. The Social ...
Social Security customer service crisis puts spotlight on the new Social Security commissioner. Social Security has struggled with customer service for years. Declining staffing and funding has seen ...
EXCLUSIVE — The Social Security Administration announced Monday it has crossed a major “milestone” in its transformation ...
Social Security has struggled with customer service for years. Declining staffing and funding have seen the Social Security Administration leaving Wyomingites in the lurch, dealing with long wait ...
In recent days, the Social Security Administration and its newly confirmed commissioner Frank Bisignano have celebrated “key milestones” in its quest to improve customer service, citing its ...
The Social Security Administration (SSA) has reached a significant milestone, with over 100 million Americans now utilizing its My Social Security accounts. This achievement marks a key point in the ...
Social Security has struggled with customer service for years. Declining staffing and funding have seen the Social Security Administration leaving Wyomingites in the lurch, dealing with long wait ...