CEO Bill McDermott has his sights set on ServiceNow being the end-to-end platform for digital transformation. At ServiceNow’s Knowledge user event, he laid out a vision that puts the ServiceNow ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

GIDR’s AI Voice Agents, known as GIDGETs, can see, hear, and speak in any language, providing users with compliant, context-specific instructions and information, ensuring strict adherence to company ...