At its Knowledge conference, the company unveiled the Otto AI assistant, more agentic specialists, and autonomy everywhere.

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced significant expansions to the Now ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), today announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge ...

Speaking to Computer Weekly at ServiceNow Knowledge 2026, Vishal Talwar, FedEx’s executive vice-president and CDIO, lays out the company’s mission to scale artificial intelligence (AI) responsibly.

At ServiceNow Knowledge in Las Vegas, the company made a number of product and ecosystem announcements with a common underlying theme: control over chaos. Here's my take on last week's event. As FOMO ...

At its Knowledge 2026 event, ServiceNow unveiled an expanded Autonomous Workforce of AI specialists capable of completing entire business processes without human input, alongside Project Arc, a secure ...

Significant expansions to the Now Platform offer customers new, faster, and more efficient ways to work ServiceNow Knowledge 2023, the marquee showcase of how our latest innovations address complex ...