When Salesforce announced Einstein GPT – billed as the first generative AI for CRM – at its TrailblazerDX (TDX) conference on March 7th, the claim was true. Just three days later, however, Microsoft ...
Salesforce on Tuesday launched an entirely rebuilt version of Slackbot, the company's workplace assistant, transforming it from a simple notification tool into what executives describe as a fully ...
Did you know the Salesforce interface hasn't changed since the Lightning UI was introduced in 2015? Sounds like it might be time for a refresh. But there's a lot to consider when you start looking at ...
Salesforce has unveiled the newest version of Slack, which comes with a whole host of new AI features to add to its ever-growing catalog. Naturally, many of these tools are embedded into Slackbot, ...
Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...
Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst and expert perspective. Customer service platforms are undergoing a ...
Salesforce, Inc. (NYSE:CRM) introduced Agentforce 2dx, which is the latest version of its digital labor platform designed to integrate autonomous AI agents into business operations. This update moves ...
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