SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

The software developer giant will embed the new generative AI assistant within its operational applications and Business Technology Platform, rolling out the new capabilities through this year and ...

Software giant SAP will acquire sales performance application developer Callidus Software Inc. for $2.4 billion and will offer the Callidus application set as part of a new comprehensive suite of ...

UC4 Software, a provider of service automation and IT process optimization solutions, expanded its offerings for SAP customers with a new integration of UC4 software with SAP Financial Closing cockpit ...

Software gets customized. Enterprise software systems are typically known for their base functionality layers, on top of which customers often want to make tweaks, skews and nuanced customizations ...

When SAP unveiled its Hana in-memory database in 2010, Hasso Plattner, co-founder of the German software giant, envisioned all operational data in SAP enterprise resource planning (ERP) systems to be ...

Industry has seen a variety of approaches to the digitization of production operations as a means of connecting the plant floor to the enterprise. From the rise of Industrial Internet of Things ...

Cigarette maker Philip Morris U.S.A., which is already a big user of SAP AG’s enterprise resource planning applications in its manufacturing plants, is now turning to new Web-enabled versions of the ...