The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

We’ve all gotten that text or phone call, asking for help with a Windows computer. And sometimes an in-person tech support visit isn’t in the cards, making remote access to the PC the only viable ...

I support someone who uses a Windows 10 PC. I'm royally tired of Teamviewer constantly kicking me off the connection when I'm trying to fix his PC. Without warning. What is a good, free tool to do ...

Users looking to control their computer remotely, via their Android phone, can utilize either Chrome Remote Desktop or ...

There is a lot of free software that lets you help anyone remotely. Even though it is it’s professional, the software allows you to use it for personal use. We have covered many of them in detail, and ...

While similar in scope and use cases, the collaboration features, pricing, and supported operating systems set these two remote desktop options apart. The ability to access a remote machine is often ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...