When I launched my consulting practice more than 20 years ago, I established an annual ritual: every January I would send all my clients, present and past, the classic story “Big Rocks.” I was as ...

Clinicians agreed that advance care planning and symptom management improve outcomes and are a critical piece of cancer ...

Academic prioritization, on its face, sounds innocuous. Who in academe wouldn’t want to prioritize academics? Yet the term has taken on a negative connotation, with some faculty members who have gone ...

Prioritization is a two-step process that requires both identification and decision-making skills. Determining which tasks are the most important and in what order they need to be done is essential to ...

Prioritization of CX projects should be a conscious action, based on fact and grounded in what matters most. Prioritization is the art and science of making decisions, an active process of choosing ...