It's not just Azure, though Azure support is a big culprit. So what can Microsoft do to fix it, and why is the answer AI? Microsoft Azure has been wildly successful. What started as a weird ...

Enterprises who use Microsoft Azure for their cloud computing will soon be able to access a higher level of support. The roll-out will begin on May 1 and will be completed before September. Arpan Shah ...

Tech support scams have always been a problem, but they typically were located on small web hosting services throughout the world. Researchers have now observed these scams increasingly moving towards ...

Building on long-standing Microsoft links, managed-cloud firm Rackspace today announced an expansion of its Fanatical Support range of services for the Azure cloud computing platform. The company says ...