Shortly before today’s push, I sat down with Shanifah Rieara, the MTA’s chief customer officer, for a first look at its replacement, and I offered her a version of those observations about the old app ...

One of the challenges of public transportation is that it inevitably requires strangers — potentially in close quarters and under stress — to get along. The vast majority of riders understand this and ...

Commuters across the region could soon see their travel costs rise, as the Metropolitan Transportation Authority (MTA) moves forward with a series of proposed fare and toll increases — along with ...

Straphangers who are deaf or hard-of-hearing now have access to on-demand sign language interpreters at select locations through an MTA app, the transit agency announced Monday. The Convo app allows ...

NEW YORK (PIX11) — Commuters can look forward to a new and improved app to help them navigate the trains and buses throughout New York City. The MTA has launched a major update to the transit agency’s ...