Recently, EMA has been seeing several new products described as “IT process automation” solutions. These products cover quite a broad territory with both small and large vendors claiming that their ...

Ganesh Seetharaman is a managing director at Deloitte Consulting LLP. He leads Deloitte’s Technology Resiliency market offering and is recognized for delivering innovative solutions for his clients, ...

Building effective IT 101: Want to design and implement effective IT processes? You must establish these four fundamentals before you can even begin. The key to running an effective organization, ...

With a blend of data science and process improvement, CIOs are mining data to transform business processes for efficiency, improved resource allocation, and better results. Following a legislative ...