The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

What's a verification code, and why are they so important? Six-digit verification codes are a form of two-factor authentication, a process that helps keep your important online accounts secure. For ...

If the US government can get hacked, so can you. Here are five things you can do right now to protect your Microsoft account. Managing Editor Alison DeNisco Rayome joined CNET in 2019, and is a member ...