Although Google hasn’t announced when Contact Center AI will become generally available, I fully expect certain parts of CCAI to be GA by the end of the year. At that time, the floodgates will open as ...
Enterprise Connect has a history of being the place for exciting contact center breakthroughs — and this year the excitement is back! The first big news this week is that Google has expanded Contact ...
BLOOMINGTON, Minn., Aug. 16, 2022 /PRNewswire/ -- ConvergeOne, the preeminent services-led provider of cloud, collaboration and digital modernization solutions, today announced the integration and ...