Dubai, United Arab Emirates: Genesys® today announced expanded generative AI capabilities for experience orchestration, helping organizations unlock deeper customer and operational insights using the ...
(MENAFN- PR Newswire) Using large language models, Genesys Cloud CX helps employees improve quality, speed and accuracy to drive stronger post-customer engagement outcomes SAN FRANCISCO, June 5, 2023 ...
Using large language models, Genesys Cloud CX helps employees improve quality, speed and accuracy to drive stronger post-customer engagement outcomes The latest generative AI addition to the platform ...
The customer experience solution provider today announced auto-summarization for Agent Assist, which is part of the Genesys Cloud CX platform and available with the Genesys Cloud AI Experience ...