From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

Dawson County commissioners recently approved key upgrades to the county’s computer-assisted dispatch or CAD, a critical ...

Lompoc Police Department dispatch center as of Feb. 10 has integrated its call handling system with "Hyper," an AI-assisted ...

While the next generation of 911 emergency calls should increase safety for residents, it may also be complicated and expensive for Williams County to move toward.